mp008 Frequently Asked Questions

Creating an account on mp008 takes under three minutes. Visit the mp008 Login page, click the registration option, and complete the sign-up form with your full name, email address, mobile number, date of birth, and preferred currency (IDR). You must be at least 21 years old and a resident of Indonesia to register. Once submitted, you will receive a verification email — click the link inside to activate your account and make your first deposit.

mp008 requires all players to complete Know Your Customer (KYC) verification before processing a first withdrawal. You will need to submit a clear photo or scan of a valid government-issued ID — either your Indonesian national identity card (KTP) or a valid passport. In some cases, a recent bank statement or utility bill may be requested as proof of address. KYC documents are reviewed within 24 hours on business days.

On the mp008 Login page, click the 'Forgot Password' link beneath the login form. Enter the email address associated with your account and submit the request. You will receive a password reset link within a few minutes — check your spam or junk folder if it does not arrive in your inbox. The reset link is valid for 30 minutes. Once reset, log in with your new password and consider enabling two-factor authentication for added security.

No. mp008 enforces a strict one-account-per-player policy. Duplicate accounts are detected automatically and may result in the suspension or permanent closure of all associated accounts, along with forfeiture of any bonus balances. If you have lost access to your original account, contact our support team at support@mp008.app rather than creating a new one — our team can help you recover access securely.

To close your mp008 account, contact our 24/7 support team via email at support@mp008.app with a request to permanently close your account. Before closure, withdraw any remaining balance to your registered bank account or e-wallet. If you are closing your account due to concerns about problem gambling, our team can also activate a self-exclusion or cooling-off period as an alternative — please mention this when you write to us.

Deposits made via BCA bank transfer to mp008 are typically credited within 1 to 5 minutes after the transfer is confirmed by BCA's interbank network. During peak hours — particularly around the evening WIB (Western Indonesia Time, UTC+7) — processing may occasionally take up to 15 minutes. If your deposit has not been credited after 30 minutes, contact support with your transfer receipt and the transaction reference number.

The minimum deposit on mp008 is Rp 10.000 for most payment methods, including BCA, BRI, BNI, and Mandiri bank transfers. For e-wallets such as OVO, DANA, GoPay, ShopeePay, and LinkAja, the minimum may vary slightly depending on the wallet provider's own transaction floor. There is no maximum deposit limit imposed by mp008 on standard bank transfers, though your bank may apply its own daily transfer ceiling.

The minimum withdrawal to a Mandiri bank account on mp008 is Rp 50.000. Withdrawals to BCA, BRI, BNI, CIMB Niaga, OCBC NISP, BSI, and Bank Permata share the same Rp 50.000 floor. There are no withdrawal fees charged by mp008 — any fees are those applied by the receiving bank. Withdrawals to registered accounts are typically processed within 15 minutes to 3 hours, subject to KYC completion.

Yes. mp008 supports deposits and withdrawals via all major Indonesian e-wallets, including OVO, DANA, GoPay, ShopeePay, and LinkAja. To deposit using an e-wallet, select your preferred wallet on the deposit page, enter the amount, and follow the in-app confirmation steps on your phone. E-wallet deposits are usually credited instantly. Note that the e-wallet account must be registered under the same name as your mp008 account.

mp008 does not charge any platform-side fees for standard deposits or withdrawals. However, your bank or e-wallet provider may apply their own inter-bank transfer fees (for example, BCA charges a fee for transfers to non-BCA accounts via SKN or RTGS). To avoid bank transfer fees entirely, use an e-wallet such as DANA or GoPay, or deposit from a bank account that matches mp008's receiving bank to benefit from same-bank (sesama bank) zero-fee transfers.

Withdrawals to BRI accounts are processed by mp008 within 15 minutes to 3 hours during normal operating hours (WIB). In the vast majority of cases, funds arrive in your BRI account within 30 minutes. Processing may be slightly longer during Indonesian public holidays such as Idul Fitri or Indonesian Independence Day when interbank settlement volumes are high. Ensure your KYC is fully approved before submitting a withdrawal to avoid delays.

mp008's sportsbook covers a wide range of sports popular in Indonesia and globally. Football is the flagship offering — you can bet on BRI Liga 1 matches featuring clubs like Persija Jakarta, Persib Bandung, and Bali United, as well as the EPL, La Liga, Serie A, Bundesliga, UEFA Champions League, FIFA World Cup, and Piala AFF. Beyond football (judi bola), mp008 also covers badminton (All England, Thomas Cup, Indonesia Open), MotoGP (including the Mandalika circuit), basketball, volleyball, and esports (Mobile Legends MPL, PUBG Mobile).

For BRI Liga 1 matches on mp008, all standard football betting rules apply: markets are settled on the result after 90 minutes of regular time (plus injury time), excluding extra time and penalty shootouts unless otherwise stated. Mix parlay (accumulator) bets on BRI Liga 1 are available with a minimum of three selections. If a match is postponed or abandoned before 90 minutes, unsettled bets are voided and stakes are returned. Voor bola (Asian Handicap) and Over/Under markets are also available on most Liga 1 fixtures.

Yes. mp008 offers togel (Indonesia's traditional numbers lottery), including 2D, 3D, and 4D draw formats across multiple markets. To play, log in to your account, navigate to the Togel section, select your preferred market and draw time, choose your numbers, and confirm your stake in IDR. Results are published immediately after each draw. Togel on mp008 can be funded using any supported payment method, including OVO and DANA e-wallets.

mp008 hosts hundreds of slot titles from leading studios including Pragmatic Play, Spribe, Pocket Games Soft (PG Soft), NetEnt, Microgaming, and Evolution Gaming. Slot gacor (a popular Indonesian term for slots that are currently paying out at a high frequency) is a concept our players use informally — mp008's lobby highlights recently popular titles and high-RTP games to help you find the best options. All slots on mp008 use certified random number generators (RNG) to ensure provably fair outcomes.

Yes. mp008 is fully optimized for mobile play on both Android and iOS devices — no app download is required. The platform runs directly in your mobile browser (Chrome, Safari, or any modern browser) and is designed with a mobile-first layout. All features available on desktop — including live casino, sports betting, slots, deposits via OVO and GoPay, and account management — are fully accessible on your smartphone or tablet.

New players on mp008 are eligible for a welcome deposit bonus on their first qualifying deposit. To claim it, register your account, make a deposit that meets the minimum qualifying amount, and opt in to the welcome bonus offer on the promotions page before completing your deposit. The bonus is credited to your account automatically after the deposit is confirmed. Full terms — including the wagering requirement and eligible games — are displayed on the promotions page.

A wagering requirement (also called a rollover or turnover requirement) is the total amount you must wager before bonus funds can be converted to withdrawable cash. For example, a 20x wagering requirement on a Rp 100.000 bonus means you must place a cumulative total of Rp 2.000.000 in qualifying bets before the bonus balance is released. On mp008, progress toward the wagering requirement is tracked in real time in your account dashboard under 'Active Bonuses'.

Yes. In addition to the welcome bonus, mp008 regularly offers reload bonuses for subsequent deposits and cashback promotions that return a percentage of net losses over a defined period — typically weekly. Cashback is credited as bonus funds and subject to a lower wagering requirement than standard bonuses. During major Indonesian cultural events such as Idul Fitri, Ramadhan, and Indonesian Independence Day, mp008 runs limited-time promotional campaigns with enhanced bonus offers.

mp008 operates a tiered VIP loyalty program. Players progress through tiers based on their cumulative wagering volume over a rolling period. Higher VIP tiers unlock benefits including elevated deposit and withdrawal limits, dedicated account managers, priority customer support, exclusive reload bonuses, and invitations to VIP-only promotions. VIP status is reviewed monthly — full tier criteria and benefit details are available on the Promotions page after you log in.

mp008 operates as a licensed and internationally regulated online gambling platform. The site uses 256-bit SSL encryption to protect all data transmissions, and all games are powered by certified RNG software audited for fairness. Player funds are held in segregated accounts separate from operating capital. While online gambling regulations in Indonesia are complex, mp008 takes its international licensing obligations seriously and maintains the highest standards of player security and data privacy.

mp008 protects all player data using TLS 1.3 encrypted connections and AES-256 encryption for data stored at rest. Your personal information — including KTP number, bank account details, and transaction history — is never sold to third parties and is used solely for account management and regulatory compliance purposes. Two-factor authentication (2FA) is available and strongly recommended for all accounts. For full details on data handling, see our Privacy Policy.

You must be at least 21 years old to register and play on mp008. This is a firm, non-negotiable requirement enforced at registration through date-of-birth entry and confirmed via KYC identity verification before your first withdrawal. mp008 has zero tolerance for underage gambling. Any account found to belong to a person under 21 is immediately closed and any deposited funds are returned to the originating payment method.

All responsible gaming tools — including daily, weekly, and monthly deposit limits, loss limits, session time limits, cooling-off periods (24 hours to 1 month), and full self-exclusion (6 months to permanent) — are accessible from the Responsible Gaming tab in your account settings dashboard. Limit reductions and self-exclusion activations take effect immediately. If you need assistance activating any of these tools, contact our support team at support@mp008.app and we will handle it for you.

If gambling is no longer feeling like entertainment — if you are chasing losses, borrowing money to play, or gambling is affecting your work or relationships — please act on it now. Contact mp008's 24/7 support team at support@mp008.app to activate a cooling-off period or self-exclusion immediately. You can also seek professional support from mental health counselors in Indonesia (available via Puskesmas clinics in Jakarta, Surabaya, Bandung, and other cities) who specialize in behavioral addiction.